June 9, 2007

iPhone Details from AT&T's Sales Training Workbook (Scans)

We've gotten copies of the full iPhone Training manual provided to AT&T employees that gives us a few more details about Apple's iPhone. This sales guide presents iPhone features and benefits, tips, comparisons, qualifying questions, and objections.

Some of the more important pieces that were unclear (assuming that this document is accurate):
- iPhone lets you carry on a phone conversation while you simultaneously browse the Internet or send an email.
- There is a vibrate mode.
- iPhone users will not be able to conduct IM conversations with instant messaging users
- Does not support MMS messaging for photos or videos
- iPhone will not support the TeleNav solutions currently offered by other AT&T devices
- GPS is not part of the iPhone feature set.

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